Contract offer for the purchase of goods through the online store “victory.by”

Meaning of terms and definitions used in this offer:

Order – a request sent via the website or phone of an online store for the purchase of goods and their delivery.

Online store is an information resource of the Seller in the global computer network Internet, which allows you to select and place an order for the purchase of goods of the Seller without a trading facility.

Buyer – an individual who has sufficient capacity to complete a transaction and who has the intention to order or purchase or ordering, purchasing a product (work, service) or using a product (work result, service) solely for personal, family, household and other needs not related to business activities.

Seller – manufacturing private unitary enterprise “Victoria”.

Goods – property, information about which is posted on the website of the online store and intended for sale.

Website online store: victory.by

     

  1. This public offer (hereinafter referred to as the offer) is the official offer of the Seller to an indefinite number of persons to conclude a contract for the retail sale of goods (hereinafter referred to as the RCP contract) under the conditions specified on the website of the online store and defined in this offer .

    2.  

  2. The PSC Contract is a contract of accession and is concluded by joining the Buyer to the terms of the PSC contract proposed by the Seller, set out in the offer and on the website, as a whole (without reservations or additions).

    3.  

  3. Terms of sale of goods and the contract of the PSC, concluded by the Seller and the Buyer, are determined by the Seller. The seller has the right to unilaterally change the terms of the offer, including the methods and terms of payment and delivery of goods, as well as the prices of goods. All changes are communicated to the Buyer by placing them on the online store website. The changes do not concern the orders accepted by the Seller.

    4.  

  4. The Buyer undertakes to send the terms of the offer, information about the product in the online store and prices for the product before sending the order to the Seller and concluding the RCP agreement. The publication of information that is obviously not relevant to the product, including prices, photos and descriptions of goods, is recognized as a technical error.

    5.  

  5. The legal relations of the Seller and the Buyer on the conclusion of the RCP contract and in connection with its conclusion are governed by the legislation of the Republic of Belarus, including the provisions of the Civil Code of the Republic of Belarus, legislation on consumer protection, legislation on trade, including the Rules for the sale of certain types of goods and the implementation of catering, the Rules for the sale of goods in the implementation of retail sales of samples.

Ordering and accepting an order

     

  1. The ordering of the goods in the online store is made by the Buyer through the website or by calling the online store.

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  2. The mode of receiving orders through the online store website: around the clock without a lunch break and weekends. Mode of operation of the online store: Mon-Fri 8-13, 14-17.

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  3. To place an order in the online store, the Buyer can create a Personal Account (or Account) on the website of the online store, for which he needs to register on the site.

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  4. Each Buyer is entitled to have only one Personal Account. If the Buyer has more than one Personal Account, the Seller has the right to leave one of his choice and block all other Personal Offices of the Buyer.

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  5. The buyer, in order to identify him and place orders on the website of the online store, upon registration, declares his personal login (his e-mail) and password. All the consequences of the transfer to third parties of their login (information about their e-mail) and password are borne by the Buyer.

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  6. When placing an order via the Website, the Buyer fills out an electronic Order Form for the Goods and sends the generated order to the Seller via the Internet.

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  7. When placing an order by phone, the Buyer provides the Seller with the following necessary information for ordering:

– name and quantity of goods,

– method of delivery of the ordered goods,

– form of payment for the ordered goods,

– surname, name, patronymic of the Buyer,

– the delivery address of the goods,

– delivery time,

– Buyer’s contact phone,

– E-mail address.

     

  1. If necessary, the Buyer is obliged to inform the Seller and other information necessary for processing and delivery of the order.

    2.  

  2. When placing an order for the goods, the Buyer confirms that he unconditionally accepts all the conditions of the Seller for the sale and delivery of the goods.

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  3. The buyer has the right to make changes to the order prior to the beginning of its execution by the Seller(until confirmation of acceptance of the order for execution by the Seller).

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  4. The sale of goods in the online store is made at the price indicated on the website of the online store and on the terms set in this offer and on the website of the online store.

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  5. In case when the seller’s warehouse does not have the required product or the necessary quantity, the seller informs the Buyer about it by the contact phone number shown in the Order. The Buyer has the right to agree to accept the goods in the quantity available from the Seller, or refuse the Order.

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  6. The Seller confirms to the Buyer that the order has been duly accepted for execution by notifying the Buyer of accepting the order by email or by phone.

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  7. If it is found that the seller’s warehouse does not have the required product or the necessary quantity, the seller informs the Buyer about it by the contact phone number reflected in the Order. The Buyer has the right to agree to accept the goods in the quantity available from the Seller, or refuse the Order.

    8.  

  8. If the Buyer has any questions regarding the description, properties and characteristics of the goods, before placing the Order, the Buyer should contact the Seller by telephone or using the online consultation tools indicated on the Online Store Website.

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  9. The Seller has the right to refuse the customer to confirm or fulfill the order if it detects a technical error related to the operation of the software on the Seller’s side, or third-party services supporting its operation, including those resulting from illegal actions by third parties.

Delivery and transfer of goods to the Buyer

     

  1. Delivery of goods to the Buyer realises to the conditions and terms agreed by the parties when confirming the order.

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  2. Methods and terms of delivery:

23.1. Delivery of the goods by express courier EMS:
– courier delivery is carried out to the address specified in the order of the Buyer. The buyer must ensure that the courier can access the building and the room indicated in the delivery address
– produced on weekdays, except public holidays and public holidays during the time interval specified by the buyer when ordering goods or for a different period agreed by the parties;
23.2 For residents of Russia and other countries near and far abroad delivery is carried out by courier service. Shipping cost is calculated based on the size and weight of the package and the region and is included in the invoice to pay for the order.

     

  1. For an unaccepted order, the prepayment is refunded to the Buyer on the basis of his application sent to the email of the Seller at posuda@victory.by

    2.  

  2. For an unaccepted order, the prepayment is refunded to the Buyer on the basis of his application sent to the email of the Seller at posuda@victory.by

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  3. The ownership of the delivered goods passes to the Buyer from the moment the goods are actually transferred to the Buyer and the latter is paid for the full value of the goods. The risk of accidental loss of or damage to the goods passes to the Buyer upon the actual transfer of the goods to the Buyer.

Return (exchange) of goods

     

  1. To issue a return (exchange), the Buyer submits an application to the Seller via email posuda@victory.by about the return (exchange) of the goods. Through feedback, the parties agree on the terms of return (exchange).

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  2. Return (exchange) quality goods
    The buyer has the right to return the goods within 14 days from the date of transfer of the goods to him.
    The Buyer also has the right to exchange the goods for a similar product of a different size, shape, style, color, or configuration within 14 days, making the necessary recalculation in case of a difference in price (to pay the difference to the Buyer).
    The exchange or return of goods of good quality is made on the condition that the goods were not in use, its consumer properties are preserved and there is evidence of its acquisition from the Enterprise.
    When returning the goods of good quality, the refund of the amount paid for the goods shall be satisfied within seven days.
    Return (exchange) of a quality product is at the expense of the Buyer.

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  3. Issues related to the return (exchange) of a defective product are resolved by agreement of the parties, subject to the provisions of the legislation of the Republic of Belarus.

Cash back

     

  1. Refunds are made in the following order
    Money transfer costs are borne by the Buyer /Seller.
    – cashless payments
    When paying by bank card, the refund is made to the same card with which the payment was made.
    The transfer of funds is carried out by the Seller within seven calendar days from the date of agreement on the conditions of return by phone. The term for crediting funds to the Client’s current account depends on the rules of the receiving bank..

Responsibility of the parties

     

  1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties are responsible in accordance with the legislation of the Republic of Belarus.

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  2. In the event of questions and complaints from the buyer, he should contact the Seller by phone or via the Feedback form on the online store website.

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  3. All arising disputes the Parties will try to resolve by negotiation. If a mutually beneficial agreement is not reached, the dispute between the parties will be referred to the judicial authority in accordance with the current legislation of the Republic of Belarus.

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  4. The court’s recognition of the invalidity of any provision of this contract does not entail the invalidity of its remaining provisions.

Additional Terms

     

  1. In order to save information about Buyer’s orders, as well as conduct internal marketing research, the Buyer allows the Seller to collect, process and store information about his personal data (including last name, first name, patronymic name, gender, address, phone numbers, email address) .

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  2. The Seller undertakes to ensure the confidentiality of information received from the Buyer with respect to his personal data, data about means of payment (plastic cards) and with respect to Buyer’s orders in the manner established by the current legislation of the Republic of Belarus.

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  3. By leaving personal data, the Buyer confirms his consent to receive e-mails and SMS messages containing information about new products, promotions, special offers, etc. The buyer has the right to refuse to receive emails and SMS messages, notifying the Seller.
  1. Seller Details.

Legal entity: Private Enterprise “Victoria”
Legal and postal address:
25 Meliorativnaya street
Luninets
225644
Brest region
Registration certificate number 200649041
Current accounts:
1. BY41BAPB30122806200110000000 in the CBU No. 118 in the town of Luninets – Regional Directorate for the Brest region of JSC Belagroprombank BIK VARVVY2X,7 Soviet street, Luninets

2. BY84PJCB30125211001000000933 in Priorbank OJSC, BIC PJCBBY2X, Minsk